CHALLENGE: Post Luxembourg needed to launch a wide range of TV channels in a cost effective way with market leading TV features expected by consumers across multiple devices. The solution needed to support both, a direct to consumer TV service and enable Post to sell the platform to other Telcos.
Continue reading Post (LUX): Post Moves To A Full Cloud-TV Service With More Channels To Create New Revenue
CHALLENGE: In regions where Fibre is provided by small regional ISPs, offering a sophisticated TV service is a must-have to bundle into a triple-play proposition. Adding a TV service is a very complex undertaking. Smaller ISPs need a cost effective turnkey TV solution with rapid Time-to-Market.
Continue reading Videofutur (FR): Videofutur Platform Opens up IPTV Market for Regional ISPs
The Totalpay TV service was acquiring many customers. The customer base had grown 25% year-on-year but the support model needed to scale up to align with the growth in customers, volume and traffic. For every service provider, any customer issue impacts profitability. At worst, an engineer site visit to the home will severely dent lifetime customer profitability. Totalplay needed to reduce the cost drivers from both the number of incidents and the time to resolve.
Continue reading Totalplay (Mexico): TV Service Margins Boosted By Reducing Customer Service Costs
CHALLENGE: EE TV is the most advanced TV solution in the UK market. After launching the award-winning Multi-screen TV Offering in the UK market in 2014, 12 months later EE needed to continue to stay ahead of the competition and further differentiate their TV solution. EE was looking to enhance the TV offering with a range of innovative and market leading features.
Continue reading EE TV (UK): New Features Offer EE TV Users the Ultimate Personalised TV Experience